HomeHow-to's & guidesHow to fix Steam Deck Cloud Sync error

How to fix Steam Deck Cloud Sync error

The Steam Deck is a revolutionary device that brings PC gaming to the palm of your hands. Despite its compact size, it allows gamers to access and play an extensive library of games from Steam.

A critical feature of the Steam Deck is the Steam Cloud Sync, which allows players to save their game progress and resume playing from where they left off seamlessly, even when switching devices.

However, some users have reported encountering a “steam deck cloud sync error”. In this comprehensive guide, we delve into what this error is, why it happens, and how you can fix it.

Understanding the Steam Deck Cloud Sync Error

The Steam Deck cloud sync error is a common issue that players encounter when there is a problem syncing their game save files between their Steam Deck device and the Steam Cloud. This can lead to frustrating scenarios where players lose their game progress or experience other gameplay disruptions. The error usually presents itself through a message indicating that the sync has failed or that the device cannot locate your most recent saved files on the Steam Cloud.

There are several reasons why you might encounter the steam deck cloud sync error. These include platform mismatches, server issues, file corruption, outdated software, incorrect configurations, and network connectivity problems. In the sections that follow, we’ll walk you through each of these potential causes and how you can address them.

Step-by-Step Guide to Fix the Steam Deck Cloud Sync Error

1. Force Proton Compatibility

The first step to resolve the Steam Deck Cloud Sync error is to ensure compatibility between the game and the Steam Deck’s environment. To do this, follow these steps:

  1. Open Steam and go to your Library.
  2. Right-click on the game facing the sync error and select “Properties.”
  3. Go to the “Compatibility” tab.
  4. Check the box that says “Force the use of a specific Steam Play compatibility tool” and select “Proton” from the dropdown menu.
  5. Click “Close” and try launching the game again.

2. Verify Steam Server Status

Sometimes, the issue might not be on your end but with the Steam servers. To check the current status of the servers, you can visit websites like steamstat.us or DownDetector. If the servers are undergoing maintenance or experiencing downtime, it might be causing the sync error.

3. Enable Steam Cloud Synchronization

Ensure that Steam Cloud synchronization is enabled for the game in question. Follow these steps to check:

  1. Go to your Library in Steam.
  2. Right-click on the game and select “Properties.”
  3. Navigate to the “Updates” tab.
  4. Make sure the box that says “Enable Steam Cloud synchronization for [Game Name]” is checked.

4. Check for Updates

Outdated software can also lead to sync errors. Make sure both your SteamOS and the game itself are updated to their latest versions. Updates often include bug fixes that could potentially resolve the issue.

5. Manually Sync Save Files

If the problem persists, try manually syncing your save files. This involves forcing the game to upload your local saved progress to the Steam Cloud. Here’s how you can do it:

  1. Open the game.
  2. Locate the option to manually sync or upload save files.
  3. Follow the prompts to complete the process.

Resolving the Steam Deck Cloud Sync Error : Additional Steps

1. Check the Status of Steam’s Servers

At times, the issue might not be with your device or settings but with the Steam servers themselves. If the servers are down or undergoing routine maintenance, this could cause the cloud sync error on your Steam Deck. Before you start troubleshooting your device, it’s worth checking if the problem is on Steam’s end. You can do this by visiting sites like Steam Stat or Down Detector, which provide real-time updates on the status of Steam’s servers.

2. Restart Your Steam Deck

Sometimes, the solution to the steam deck cloud sync error could be as simple as restarting your device. This can help clear any temporary data or software glitches that could be causing the problem. To restart your Steam Deck, press the Steam button on the device to launch the main menu, go to Power, and select Restart.

3. Update Your Steam Deck and Games

Keeping your Steam Deck and your games updated to the latest versions is crucial for ensuring smooth gameplay and avoiding issues like the cloud sync error. This is because updates often contain bug fixes and improvements that can resolve existing problems. To check for updates, press the Steam button, go to Settings > System, and select Check for updates. If an update is available, you’ll see an Apply button.

4. Enable Cloud Sync

Another potential solution to the steam deck cloud sync error is checking and enabling cloud sync on your device and for the individual games you play. To do this, press the Steam button, go to Settings > Cloud, and toggle on Enable Steam Cloud. If it’s already enabled, you can try toggling it off and on again to see if it fixes the error.

5. Force the Game to Use Proton

In some cases, a platform mismatch could be the cause of the cloud sync error on your Steam Deck. This happens when you try to play the same game on different platforms (e.g., your Steam Deck and a PC) and the platforms are not compatible. To address this, you can force the game to use Proton, a compatibility layer that allows SteamOS to run Windows games. To do this, press the Steam button, go to Library > (game), go to Settings (gear icon) > Properties > Compatibility, check Force the use of a specific Steam Play compatibility tool, and select Proton in the drop-down menu.

6. Check Your Network Connectivity

A stable internet connection is crucial for the Steam Cloud Sync feature to work properly. If you’re facing the steam deck cloud sync error, it’s worth checking if your device is connected to the internet and whether the connection is stable. If you’re using a firewall, ensure that it’s not blocking traffic to and from Steam, which could cause the sync error.

7. Verify the Integrity of Your Game Save Files

In some instances, the cloud sync error might be due to corrupted or inconsistent game save files. To address this, you can verify the integrity of these files by selecting Properties > Local files and clicking on Verify integrity of save files.

8. Clear Download Cache

Steam maintains a download cache that can sometimes cause problems. Go to “Steam” > “Settings” > “Downloads” and click on the “Clear Download Cache” button. Restart Steam afterward.

Also Read: How to Refund a Game on Steam: A Step-by-Step Guide

9. Contact Steam Support

If none of the above steps resolve the issue, you might need to reach out to Steam Support. Provide them with detailed information about the error you’re encountering and the steps you’ve taken so far.

Frequently Asked Questions (FAQs)

Finally, as we wrap up this comprehensive guide, let’s address a few frequently asked questions about the steam deck cloud sync error.

How can I tell if a game uses Steam Cloud?

If a game uses Steam Cloud, you’ll see a Steam Cloud logo in the upper right corner of the game’s store page. However, the types of files and settings that the game integrates with the cloud will depend on the game developer.

What should I do if none of the solutions above work?

If you’ve tried all the solutions above and are still facing the steam deck cloud sync error, it might be time to reach out to Steam Support. You can do this by visiting the Steam Support page.

Will forcing Proton affect other games?

No, forcing Proton for a specific game won’t affect other games’ compatibility settings

Why is my game progress not syncing?

This could be due to compatibility issues, server downtime, or other technical glitches.


While the steam deck cloud sync error can be frustrating, it’s usually quite straightforward to fix. By following the steps outlined in this guide, you should be able to resolve the issue and get back to enjoying your games on your Steam Deck. Remember, the key to preventing such errors in the future is to keep your device and games updated, ensure your network connection is stable, and regularly check your settings to ensure everything is configured correctly. Happy gaming!

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