When it comes to social media platforms, Snapchat is a clear fan favorite. With a plethora of engaging features and an interactive interface, it has become an integral part of our digital lives.
One such feature is the Snapchat’s AI, a chatbot powered by OpenAI’s ChatGPT.
But what happens when your beloved Snapchat AI starts acting up?
Here’s your comprehensive guide on why your Snapchat AI might be broken and how to mend it.
Why is My Snapchat AI Not Responding?
There could be several reasons why your Snapchat AI is not responding. The reasons could range from outdated app versions, corrupted cache data, accidental deletion of the AI Chatbot, to network-related issues. Let’s dive deeper into these potential causes.
1. Outdated Snapchat App
If your Snapchat mobile app is not updated, it might be the reason why your Snapchat AI is malfunctioning. Always ensure your app is up-to-date to access all the latest features.
2. Corrupted Cache Data
The Snapchat app uses cache data to load content faster. But over time, this cache data can get corrupted, causing your Snapchat AI to break down.
3. Accidental Deletion of AI Chatbot
You might have accidentally deleted the Snapchat AI chatbot, thereby causing it to not show up on your Snapchat mobile app.
4. Network-Related Issues
The AI chatbot needs to communicate with Snapchat servers to respond to your requests. Any network-related issues can interfere with this communication, leading to your Snapchat AI not responding.
Also Read: How To Get Rid Of My AI On Snapchat
How to Fix a Broken Snapchat AI
If your Snapchat AI is not working, do not despair. Here is your step-by-step guide on troubleshooting the problem.
1. Check for App Update
To ensure your Snapchat AI works flawlessly, always keep your app updated. Here’s how to update your Snapchat app.
Step 1: Open Google Play Store or Apple App Store, depending on your device.
Step 2: Tap on the search bar and type 'Snapchat'.
Step 3: Tap on the Snapchat app from the search results.
Step 4: Click on 'Update' if the option is available.Wait for the update to finish installing. Then, reopen the Snapchat app to check if your AI chatbot is functioning again.
Also Read: How To Fix C14A Snapchat Error
2. Force Close and Restart Snapchat
If updating your app doesn’t solve the issue, try force closing and reopening the app. This will clear any glitches or bugs that may be causing the Snapchat AI to malfunction. Here’s how to do it for Android and iPhone users.
On Android:
Step 1: From the menu options, tap on the 'Recent' icon or swipe up from the bottom of the screen.
Step 2: Long press and swipe up the Snapchat app to close it.On iPhone:
Step 1: Double-tap the home button or swipe up from the bottom of the screen.
Step 2: Once Snapchat appears, swipe up to close the app.
3. Search for My AI in Chats
Snapchat’s My AI works like a regular chat contact. If it’s not appearing on your chat interface, use the search bar to look for ‘My AI’.
4. Manually Add My AI Using Snapcode
If you’ve accidentally deleted My AI from your Snapchat, you can add it back by scanning its Snapcode, similar to how you add a friend on Snapchat. Here’s how to do it:
Step 1: Open Snapchat My AI’s Snapcode on any browser.
Step 2: Open the Snapchat mobile app and focus the Snapchat camera on the Snapcode.
Step 3: Tap on 'Tap banner to Scan'.
Step 4: Click on 'Open Profile'.
Step 5: Tap on the 'Chat' icon.Now, you should be able to see the Snapchat My AI in your chat screen.
5. Clear Snapchat App Cache
If your Snapchat cache is corrupted, it can cause problems like the Snapchat AI not working. Clearing the cache can help resolve this issue. Here’s how to do it:
On Android:
Step 1: Open 'Settings' and tap on 'Apps'.
Step 2: Locate 'Snapchat' and tap on it.
Step 3: Tap on 'Storage'.
Step 4: Tap on 'Clear Cache'.On iPhone:
While there are no native options for clearing cache on an iOS device, you can still clear the cache using Snapchat’s native menu options.
6. Reinstall Snapchat
If you’re still unable to access Snapchat AI, try uninstalling and reinstalling the app. This will delete all old app data, settings, and preferences, and replace them with a fresh copy.
7. Subscribe to Snapchat+
If you’re still having trouble accessing Snapchat My AI, consider subscribing to Snapchat+. Snapchat+ subscriptions come with certain perks, including instant access to Snapchat’s AI features.
8. Contact Snapchat Support Team
If none of the above solutions work, it’s time to reach out to Snapchat’s support team. They can provide direct assistance and help fix the issue.
Can you remove My AI from Snapchat?
Yes, you can remove My AI from Snapchat. Simply locate My AI in the chat window, tap on the three-dot icon, then ‘Chat Settings’, and finally ‘Clear from Chat Feed’. This will remove Snapchat My AI from your Chat window.
Is Snapchat My AI available for iPhone only?
No, Snapchat My AI is available for both Android and iPhone devices.
Final Thoughts
Snapchat My AI is a powerful tool that allows for fun and interactive chats within the app. However, like all technology, it can sometimes break down.
But with this guide, you should be able to troubleshoot any issues and get your Snapchat AI back up and running.
Whether it’s updating your app, clearing cache, or reaching out to support, these steps should help you resolve any Snapchat AI broken issues.
